RACI for EWA mellem HR, payroll, finans, IT og drift
Fordel Responsible, Accountable, Consulted og Informed for data, politik, tid, integration, betaling, afstemning, UAT og pilot.
Hvorfor EWA skaber ansvarshuller
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Hvad er RACI?
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Hovedroller i EWA
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Sponsor
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
HR
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Payroll
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Finance / Accounting
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
IT / Security
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Operations / Supervisors
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
EWA Provider
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
RACI for forberedelse
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
| Task | Sponsor | HR | Payroll | Finance | IT | Ops | EWA |
|---|---|---|---|---|---|---|---|
| Scope | A | C | C | C | C | C | R |
| Pilot list | I | A/R | C | I | I | C | C |
| Data dictionary | I | R | R | C | C | C | A/R |
| EWA policy | A | R | C | C | I | C | C |
| Money flow | I | C | C | A/R | C | I | C |
| Integration | I | C | C | C | A/R | I | R |
RACI for tidsregistrering
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
RACI for payroll
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
RACI for transaktioner og bank
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
RACI for UAT
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
| UAT group | Accountable |
|---|---|
| Worker master | HR |
| Work data | Ops/HR |
| Formula | Payroll/Product |
| Account | Finance/EWA Ops |
| Transaction | Finance/Product |
| Integration | IT |
| Access | IT/Security |
| Payroll | Payroll |
| Reconciliation | Finance/Payroll |
RACI for pilot
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
RACI og beslutningsret
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Typiske RACI-fejl
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Too many A roles
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Department names only
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
IT accountable for everything
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Provider accountable for source data
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
No update after go-live
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Eskalationsmatrix
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
| Incident | Accountable | Escalate |
|---|---|---|
| Widespread work error | Ops | Service Owner |
| Wrong amount | Payroll/Product | Sponsor |
| Duplicate payment | Finance | Incident Commander |
| Wrong recipient | Finance/Security | Sponsor + Legal |
| API failure | IT | Service Owner |
| Payroll mismatch | Payroll | Finance Lead |
Service Owner efter go-live
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
RACI-checkliste for pilot
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
- ☐ Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Ofte stillede sporgsmal
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Does the sponsor manage daily work?
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Who owns the amount: HR or payroll?
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Is IT accountable for incorrect work data?
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Can one RACI cover implementation and operations?
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Konklusion
Definer en Accountable, navngivne Responsible, Consulted, Informed, beslutningsret og eskalation.
Forfatter: Do Huy Le — Tổng Giám Đốc, Nhan Kiet Manpower Supply Co., Ltd.
EWA-radgivning: Hotline 0937.022.655 · Email info@nhankiet.vn · Laes om EWA